FAQ
13
Hi, I am interested in purchasing some of these but would like a sample so I can see their quality. Is this possible?
Certainly, we offer a sample for free. Please let me know which items you are interested in. and we will arrange for a sample to be sent to you promptly.
14
I am looking for home decoration and christmas decoration
We are a professional Christmas supplier with more than 15 years of experience and have our own factory. we can provide you latest catalogs. May I know what kinds of products you are looking for?
15
can we customize color?
Yes you can. Could you please send us artwork or Pantone number , Then we design it for you.
16
What is the standard production time for each order?
Typically. it takes around 60 days. Depending the order quantity
17
Are you able to provide custom packaging and logo?
Yes,we can customize the packaging and logo according to your requirements to allgn with your brand image.
18
I'm interested in your product.
Can you give me the EXW price
Thank you for your interest in our company's products. To better serve you Could you kindly tell me more details about the goods you need?, for example, how many pieces do you like? Any special packaging? Price term and so on ?
19
Hello how are you
Hello we are very well, Thank you. Hope you're having a good day too. What can we do for you?
20
Hello, can you create exclusive personalized products?
Hello dear, Could you Please send me artwork or let us know your idea. we will check with our designer at once and let you know later.
21
do U have more designs
Yes dear, we have more designs. We will send you catalogue. Please let me know your email address.
22
I'm just looking at what else you have
Dear we have a wide range of varieties. Could you let us know category you're looking for and which market you'll be selling in? Then we'll sort out the relevant catalogs and send them to you.
23
if I place an order when will o get an update on shipping ?
You'll get a shipping update within 5-7 business days of placing your order If this item have stock. This will include tracking info so you can follow its progress.
24
How long will it take to ship to my country?
Shipping time to your country usually takes 7-15 business days. Depending on the shipping method you choose and customs clearance. We'll confirm the exact timeline once you finalize the order.
no data