FAQ | Tangchen

China Festival Home Decoration Wholesale Supplier - Tangchen

FAQ

What are the payment terms?

Payment terms are usually 30% before mass-production and 70% against the copy of BL

What is your standard packaging solution?

We offer standard packaging solutions and support customized packaging.

May I visit your factory

You are welcome to visit our factory. Please make an appointment in advance.

How do you handle customer complaints?

We have a dedicated customer service team to handle feedback promptly.

Do you have a showroom where I can view the products?

Yes, we have a showroom in Taizhou where you can view all our products. You are welcome to visit our showroom.

What are the accepted payment methods?

We accept various payment methods including T/T, L/C at sight and Trade assurance Order. Which one do you prefer?

How is the product packaged for shipping?

Our product are packaged with protective materials to prevent damage during transit and ensure safe delivery.

How do you handle customer feedback and complaints?

We value all customer feedback and have a dedicated team to promptly address and resolve any complaints or concerns

Please send me your catalog.

Yes, sure . Could you please let me know what kinds of products you are looking for? and let me know your email address by return.

Can you ship this item directly to my warehouse?

Yes, of course. Can you please provide your details address with zip code. We can check with agent.

Can you do DDP?

Yes of course. Can you please provide your details address with zip code. We can check with agent.

What's your payment term?

We can do T/T, L/C at sight and Trade assurance Order. Which one do you prefer?

Company

Products

Contact person: Annie hu

Tel: +86 576 88506690 / +86 13586138996

WhatsApp: +86 -13586138996

Office add : #501, building 40, huigu science and innovation park, jiaojiang district, taizhou city, zhejiang province, china